Hook ID
ongoing-support
Overview

We support BPOC with their multitude of online projects, including: Drupal + WordPress CMS websites, Laravel applications, cloud hosting, and more. Requests have ranged from troubleshooting Balboa Park kiosk issues and  optimizing application performance to performing security updates and adding new features to existing websites.

Challenges

As with all small businesses (especially non-profits), we have to manage requests, fires, and ensure support of their digital properties while working within our monthly budgets.

Solution

The products are already in place. It is our job to support, optimize, and grow the technologies that have already been developed. We often:

Results

Through the initial course of our engagement, we were able to provide long overdue security updates for all of their websites, support them with internal park kiosk issues, fix several existing website bugs, and assist in adding new features to multiple sites. We continue to support the organization with everything from troubleshooting to security patches to partnering on new projects.

Case Study Category
Overview Image
Ongoing software engineering support
Challenges Image
Nonprofit engineering support
Solution Bullets
Perform regular security updates
Optimize existing infrastructure
Troubleshoot and solve bugs
Implement new features
Assist in building product roadmaps
Results Images
Infrastructure support for a nonprofit